Frequently asked questions about Unemployment Insurance for Individuals
Yes by writing:
Division of Workforce Services
Benefit Payment Control
PO Box 8007, Little Rock, AR 72203.
If a person does not think his overpayment is past due or legally enforceable, what can that person do? – Ask ADWS to review the determination that the specific overpayment is past due and legally enforceable by sending a written request to:
Division of Workforce Services
Benefit Payment Control
PO Box 8007, Little Rock, AR 72203.
This must be done by March 19, 2023.
Yes, a claimant should pay off an overpayment debt before March 19, 2023 or at least 4 weeks before filing the federal income tax return.
Yes, ADWS sends affected claimants a Notice of Intent to Offset letter more than 60 days before submitting any new overpayment debt to TOP. Spanish language version of this letter is available on request to:
Benefit Payment Control
PO Box 8007,
Little Rock, AR 72203
Yes, the federal government deducts a $21.14 fee from each offset it sends Arkansas Division of Reemployment.
Overpayments are due when established.
While Arkansas Division of Reemployment allows a person to make monthly payments over a period of time to avoid garnishment or civil action, the total amount of the overpayment is due when established. Any amount owing 20 days or more after the established date of the overpayment is past due and subject to offset through TOP.
Not under appeal, in bankruptcy or beyond the statute of limitations.
An overpayment is past due when there is any outstanding balance on the debt including penalty, interest and fees 20 days or more after the date the overpayment is established, even if the claimant is making monthly payments.
Arkansas Division of Reemployment updates the balance of all debts to TOP and DF&A
Arkansas Division of Reemployment periodically updates the status of all debts, including changes in balances and legal statuses, to TOP. In the event Arkansas Division of Reemployment does receive more than is necessary to pay off an overpayment debt, Arkansas Division of Reemployment will promptly refund that amount once it is received.
Treasury Offset Program, the U.S. Department of the Treasury, through its Bureau of the Fiscal Service, administers and implements TOP, which authorizes and allows ADWS to receive and apply a portion or all of a claimant’s federal income tax refund to repay applicable overpayments of unemployment benefits. The U.S, Department of Labor requires all state workforce agencies to participant in TOP.
All fraud overpayments and all non-fraud earnings overpayments (cause code 10 or 11) that are past due and legally enforceable and with total balance due of $25.00 or more and were established on or before October 1, 2022.
After March 19, 2023.
Whichever one is received by Arkansas Division of Reemployment first is applied to the account first.
Yes if the overpayment debt qualifies for both.